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Sardinia House Dental Practice

Complaints procedure

We take every concern seriously and aim to put things right quickly. This is how to raise one and what happens next.

How to raise a concern

Speak to any member of the team, call 020 7404 8600, email info@sardiniadental.com or write to the Complaints Manager, Sardinia House Dental Practice, 4th Floor, Sardinia House, 52 Lincoln's Inn Fields, London WC2A 3LZ.

Our Complaints Manager is Marinela Daja, Head of Group Business Operations.

What happens next

We will acknowledge your complaint in writing within 3 working days and send you a copy of this procedure.

We will investigate and aim to give you a full written response within 10 working days. If we need longer, we will tell you why and when to expect it.

If you would like to talk it through, we will offer a meeting or a call at a time that suits you.

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